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10-10-07

ZERO Out Of 15 Random People I Asked Know What SEO Is

So over the weekend I took a little break from my computer (I know - hard to believe), and attended a 10 year class reunion for my wife. Class reunions are a whole different topic that I don’t think I will ever get into! The one thing I will say about class reunions if you have never been to one is that they are a big “size you up party” more then anything. Of course people wanted to know what my wife had been up to during the last ten years, and with 3 kids and me … that was pretty much it! Then the conversation would always come my way because my wife would tell people that I worked from home, and ran my own businesses. Then the question would come; “What do you do?”

I decided to turn it into a little un-scientific marketing research, and turned it into a question; “Do you know what SEO is”? I would ask, and not one of the 15 people that I asked had a clue. I am talking serious deer in the headlights here. It would not get much better when I followed it up with “search engine optimization?”. Even when I told them when they go to Google and type in a keyword phrase, those results that come back … they would interrupt and say, “oh you get those sponsored results” …. by this time I was DONE with the conversation, and just told them I ran Internet businesses, and helped others by consulting.

The point here is we have a great opportunity as SEOs. We are in a field that is ready to harvest. I am amazed how many people call me back after talking to them about what I do, even when they still have no clue exactly what it is. They just know that they need help online, and I seem like the person to do it. It seems almost everyone has a need, or knows someone who has a need for SEO services. It does scare me though with so many worthless companies out there claiming to know SEO, and I usually go in and clean up a mess, and try to polish our reputation as SEOs.

Anyway, I just thought it was very interesting that not one person out of 15 I talked to had a clue of what SEO was, or even understood the industry enough to have a conversation. My next post? I think I will talk to you about the lady who asked me how old my son was, and when I told her 13 months, she said … oh so almost a year? Um… yea….

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Posted in Main // (17 Comments) +
nkmedia,

i agree 100%. i have only been working full-time on it for the last 7 months, and in that time i have had to actually develop a business model to capitalize on the amount of queries (people wanting to throw money at me) when they hear it is an “internet business”. and the really great thing is that it is not smoke and mirrors stuff, people really can increase the value of their business (or start one from scratch) as a result of the web economy.

Nick, Subscribed to comments via email

That’s a common problem in new markets. Of course SEO is not a new market but for the average person is something they will never know about.

For that reason when someone asks me what I do for living I say “I promote companies to the internet” :) as some times it is too hard to explain what a publisher is or SEO, etc.

Josh Garner,

I’ve almost completely given up on trying to explain to friends and family what I do or what SEO is. Instead I just say “I’m in Internet marketing.” Everyone knows what marketing is, and everyone knows what the Internet is. Far cry from what I actually do, but it appeals to the masses.

On the same note though, I feel as if it’s my responsibility as an SEO that I educate a complete stranger when asked. I get into all the nerdy details of SEO.

Mat Siltala,

I find myself doing that too, but I wonder what good it does sometimes!! Thanks for the comment!

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Christine OKelly, Subscribed to comments via email

Josh, I love this - you have captured my own experience perfectly.

When I’m out in the “real” world I often slip into talking about the geeky details of internet marketing and search engine algorithms to the detriment of my friends… I don’t understand why everyone doesn’t find it as fascinating as I do!

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Connaa,

Hey. I’m in a seo competion for my web class. Any info helps. Thanks a million!

Ryan Kramer,

LOL, wow. Great post Mat! That is intriguing! And I’m guessing that the lady who said “almost a year” is doing very well in life! =P

JD Rucker,

I usually just say “I help companies fight Google.” Makes me sound like a lawyer or something like that.

Megan Carruth,

Mat, I wonder if this is true in most regions in the US - I.e; how does awareness vary among 25 -35 yr olds in Minneapolis and 25 -35 yr olds in Silicon Valley. Regardless, what’s cool is awareness you bring - which, nk media - I’m sure provides some return in terms of business inquiries.

I should start pulling my self away from MY computer every once in a while…

Chris Bennett,

I usually assume that they don’t know what seo is and say, “I help market websites, especially on Google.” After that they all say, “I need that!”

Mandi,

I find the people I work with know just enough to be dangerous. They have heard of Google, they know they want to be on it, but the only tips they get are from the earliest days when keywords stuffing and link farms actually worked. Trying to convince someone who has gotten bad information that they are going the wrong direction is so much harder that working with a clean slate.

Mark Davis, Subscribed to comments via email

I give the PMM acronym.

I Prepare, Market, & Maintain the PRESENCE of websites in local and vertical search engines……

The keyword here is Presence…………

Josh Garner,

I think this also goes back to our responsibility. Because there is so much mis information out there, we as “legitimate” SEO’s should probably do our best to provide information when applicable. Even if it falls on deaf ears for that moment, with time, the recipient will realize that we do indeed have the knowledge and capability to help. That’s usually when they call or email me.

Christine OKelly, Subscribed to comments via email

lol - I hear ya! I almost dread the question… “what do you do?” I usually end up in a monologue as they nod thoroughly confused and uninterested. I need to use Mark Davis’s suggestion!

After having a blast tossing around online promotion ideas with business owners, bloggers, and colleagues all day - I often forget that there is an entire offline world out there that has no idea what in the world the big deal is with this website stuff.

Great topic! :D

GReeR,

dont worry man… ive had the same thing happen with me. no1 outside of the technology industry has a clue what SEO is or anything close to that.

Max Worton,

It just shows we are innovators on the classic product lifecycle curve. SEO is not a new market but for the average person is something they will know about in years to come.

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